FAQs

The Emotional PPE Project is a volunteer-run organization supported by a small part-time staff. Our team is made up of people who believe in the mission to reduce barriers to accessing mental health treatment in healthcare workers. Read more about our board of directors on the about page.

We are a not-for-profit entity incorporated in Massachusetts and with federal 501(c)(3) status. We are supported by individual donations through our donation page and by providing mental health trainings and talks surrounding solutions to the barriers healthcare workers face in receiving mental and emotional health support.

You can contact the Emotional PPR Project through our contact page or via email at contact@emotionalppe.org

We appreciate any and all support! A few key actions you can take are to: follow us on social media, volunteer with us, donate to support our mission, and advocate for policy changes. To learn more, click here.

We rely on the support of volunteers to help us with advocacy, fundraising, outreach, and programming development efforts. To learn more about what projects we currently need volunteers for please reach out through our volunteer page.

Yes – our mission is focused both on raising awareness of barriers to mental health care for healthcare workers, and working to dismantle them. One of the key ways we are working to reduce workplace stress or burnout is by providing trainings. If you are interested in learning more about what we offer, please contact us.

The easiest way to donate is through our “donate” tab on our donate page. 

In some cases we also accept alternative methods of donation, for more information please email contact@emotionalppe.org 

Emotional PPE Project, Inc is a 501(c)3 tax-exempt organization and your donation is tax-deductible within the guidelines of U.S. law. To claim a donation as a deduction on your U.S. taxes, please keep your email donation receipt as your official record. We’ll send it to you upon successful completion of your donation.

Yes! We will send a receipt via email upon successful completion of your donation. If you do not recieve a receipt within 5-7 business days after your donation please email contact@emotionalppe.org

Simply designate “Monthly” donation on our donation page. 

You can log in at any point to a donor account set up automatically for recurring donations to edit your donation. Log in and account information will be emailed to you. 

Yes – please just let us know who the donation is on behalf of on the donation page.

If you are interested in making a corporate donation please email contact@emotionalppe.org

Yes – you are able to mark yourself as an anonymous donor during the donation process

To connect with a mental health provider licensed in your state:

• Please visit our directory
• Select your state 

Each provider’s contact information and preferred method of contact is listed so that you are able to reach out to them directly to schedule your first session. Deciding the frequency and length of sessions is between the provider and the client. The number of sessions a provider is willing to offer will vary. These are things we encourage providers to discuss with a client prior to the first session. 

Yes. In fact, because of our mission to remove barriers, we do not collect any personal information about anyone who uses the Directory. 

Most, if not all, of the volunteers listing their services via the directory offer sessions via telehealth.

Each provider listed within the directory decides how many free sessions they are willing to offer, though each provider is asked to offer 2 sessions.

Every provider who lists themselves within the Directory has different specialties which are listed within their profile. You can also search by condition using the search function within the Directory.

Every provider listing their services in the Directory is a licensed professional. All licenses are verified by us before a provider is visible  within the Directory.

This is not an emergency service. If you are having a life-threatening emergency or are thinking about suicide, call 988/911  or visit an emergency room. 

The providers listed within the directory are not available 24/7.

If you are having a life-threatening emergency or are thinking about suicide, call 911/988  or visit an emergency room. 

If you are a licensed mental health practitioner in at least one US state or territory, you may sign up at the practitioner sign up page. After you do so, one of our volunteers will verify your license, after which you will be listed in our Directory that anyone who visits our website may access. If you have any questions about the sign up or licensure process, please contact practitioners@emotionalppe.org.

If a healthcare worker contacts you through our site from a state you are licensed to practice in, they will expect that you will provide pro bono telehealth sessions with them. What you do in the session(s) and how many you conduct with each client is up to you. We recommend that you discuss these details with the client prior to the first session. If you are contacted by a potential client via this site, AND after you complete your first session, please fill out a report to let us know. No personal information about clients should ever, in any circumstances be included in your reports. The reports are merely what help us monitor usage and understand how to improve our services.

It is up to you to decide if you want to provide services to the person that contacts you. We have intentionally left the definition of healthcare worker vague, as the mental health impact of working in the healthcare is not limited to any particular profession or population.

No, this is not a service we provide. If you choose to be listed in our directory, you will practice entirely under your own license and your own coverage. The directory is merely a place for your to list your name as a potential independent provider of clinical services.

If you are a mental health practitioner with an active license and are willing to provide up to 2 pro bono mental health services to healthcare workers in need, you are qualified to be listed in our Directory.

Yes. If you supervisor of record is supportive of your participation and willig to have their name identified as your supervisor, then you may be listed in our directory.

Currently we are not able to predict how often you will be contacted. That will depend on the demand in your state vs how many practitioners are available in your state. But when you are contacted, please be sure to log the interaction. This is how we monitor usage and understand how to improve our services.

Practitioners are expected to provide two pro bono sessions based on the needs of the client. We trust the clinical judgement of our listed providers in assessing the needs of their client and allow each provider to establish the number of maximum pro bono sessions they are able and willing to offer. There may be clients who are looking for only a single session or to connect in a moment of acute crisis. There may be clients who are looking for longer term support. Per our terms of use, The Emotional PPE Project directory should not be used as a marketing tool; however, negotiating continuing services rates/referrals following an agreed upon number of pro bono sessions is okay and encouraged. Please address this with each caller on their first contact.

We leave the decision to provide group sessions to the discretion and expertise of the provider. Providers are welcome to make group sessions an option for prospective clients. We have had reports of volunteer providers holding group sessions for a client and their colleagues. We understand the value of group sessions, but organizing and hosting these sessions is not in the purview of The Emotional PPE Project. If you do organize a group session, please continue to submit reports for each new HCW you connect with.

You can sign up through our sign up portal here.